Shipping & Delivery Policy for Viper
Effective Date: August 9, 2026
Website:https://viper.com.bd
At Viper, we are committed to delivering your orders as quickly and safely as possible. Below are the details regarding our shipping locations, delivery times, charges, and procedures.
1. Delivery Coverage
We deliver our products to almost all locations across Bangladesh. Whether you are located in Dhaka or any district outside Dhaka, your order will be delivered directly to your provided address via our trusted courier partners.
2. Shipping Charges
Shipping fees are calculated based on your location and will be displayed during checkout:
| Delivery Location | Estimated Shipping Charge |
| Inside Dhaka | BDT 80 |
| Outside Dhaka | BDT 13 |
Note: Shipping charges may vary slightly for heavy or high-volume packages.
3. Estimated Delivery Time
Once your order is placed and confirmed, estimated delivery timelines are as follows:
- Inside Dhaka: 24 to 48 Hours
- Outside Dhaka: 2 to 4 Business Days
(Please note that delivery times may occasionally be delayed due to severe weather, public holidays, national disruptions, or courier operational issues.)
4. Order Processing & Confirmation
- Orders placed before 4:00 PM are processed on the same day. Orders placed after 4:00 PM or on official holidays will be processed on the next business day.
- Before shipping, our customer support team may call you to confirm your order details and delivery address.
5. Cash on Delivery (COD) & Inspection
- We offer Cash on Delivery (COD) nationwide across Bangladesh.
- You are encouraged to inspect the outer packaging and verify your item upon receiving it from the delivery agent before completing the payment.
6. Order Tracking
Once your package is dispatched, you will receive a confirmation message or email containing your order tracking details so you can monitor the status of your shipment.
7. Damaged or Incorrect Package
If your parcel arrives damaged, opened, or if you receive an incorrect item:
- Please notify the courier representative immediately.
- Contact our customer support at viperleather@yahoo.com or call us right away for an immediate replacement.
8. Contact Information
If you have any questions regarding your shipment or need assistance with tracking, please reach out to us:
Phone: +880 1780400600
Website:https://viper.com.bd
Email:viperleather@yahoo.com